Legal
Privacy Policy
Last updated: April 2026
CharterPhinisi ("we", "us") takes your privacy seriously. This policy explains what information we collect when you use charterphinisi.com, how we use it, and the choices you have.
Data we collect
- Information you provide: name, email, WhatsApp number, travel dates, group size, and any notes you share in booking or inquiry forms.
- Booking details: boat, cabin, trip type, and travel dates necessary to process your request.
- Technical data: IP address, browser type, device, and pages you visit, collected automatically via standard web logs.
How we use it
- To respond to your inquiries and process your booking requests.
- To coordinate trip details with local boat operators on your behalf.
- To send booking confirmations, reminders, and essential trip updates.
- To improve the website and our service quality.
We do not sell your personal information. We do not send marketing messages without your consent.
Third parties
To operate our booking service, we share the minimum information needed with:
- Boat operators — to confirm your booking and coordinate the trip.
- Midtrans — our payment processor. Payment details are handled directly by Midtrans; we do not store card numbers.
- Communication providers (WhatsApp, email) — to reach you about your booking.
Cookies
We use essential cookies to keep you signed in and to remember your preferences. We may use basic analytics cookies to understand which pages are useful. You can clear or block cookies in your browser at any time.
Your rights
You can request a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Email us at hello@charterphinisi.com and we'll respond within a reasonable time.
Contact
Questions about this policy? Reach us at hello@charterphinisi.com.